Marketplace

Tracks stock and sell-through across your store, computes each product's reorder point, and alerts before a stockout suppresses sales — then turns below-threshold items into costed reorder lists and hands them to Procurement, escalating any reorder whose spend crosses your limit. Observes and recommends; never buys or edits stock itself.

The senior seat on your e-commerce operations team: catches every exception the order, inventory, shipping, and procurement roles flag, resolves what's within its authority and routes the bigger calls to you with a recommendation, then gives you a weekly plain-language operations report. Owns the operational judgment the line roles shouldn't make — and routes every money decision to Accounting.

Runs your e-commerce order flow end to end: validates every new order, hands it to Accounting as a placed order, routes it into fulfillment, and confirms it ships — holding anything that can't cleanly go out and escalating stuck, failed, or high-value orders instead of guessing. Never cancels or refunds; money actions route to Accounting.

Turns the Inventory Manager's reorder needs into purchase orders to your approved vendors, gates every PO on the spend limit you set, issues it, and hands it to Accounting as a vendor bill to expect — while keeping your vendor book, contracts, and renewals healthy. Never onboards a vendor, commits over-threshold spend, or touches a customer's order without your say-so.

Watches every shipment for late, stalled, or failed delivery and proactively keeps customers posted (approval-gated email/SMS, opt-outs honored), then handles returns end to end — eligibility, labels, status, reason tracking — without ever issuing the refund itself. Money and make-good decisions route to Accounting.