Shipping & Customs Coordinator

Shipments that do not stop at the border.

Almost every hold traces back to paperwork that was already wrong when the shipment left. An invoice that disagrees with the packing list. A description no officer would recognise. A trade term that does not exist for the way the goods are travelling. All of it is free to fix at the desk and expensive to fix at a port.

Documents are cross-checked against each other before anything is booked. Quantities, values, weights, party names, currency: they must agree line for line. A document set that contradicts itself is the most common hold there is and the easiest to prevent.

The trade term is matched to how the goods actually travel. Four of the eleven terms are for sea and inland waterway only. Using one of those for air freight or a container handed over at a terminal leaves risk sitting somewhere neither you nor your customer intended, and nobody notices until something is damaged.

A classification comes with its reasoning. Which heading, why that one, and which neighbouring headings were rejected and why. When two are genuinely defensible, it takes neither and asks. A code chosen because it pays less is the one that gets found, and the penalty is not the duty difference.

Screening is rerun, not remembered. Lists change. A customer cleared six months ago is screened again before this shipment, and a hit stops it rather than being judged at the desk.

A hold gets a daily price. Storage and detention accrue quietly and get large. Knowing that a hold costs a specific amount per day changes how fast everyone moves, and turns an administrative problem into a decision.

Works with whatever systems hold your orders, products, and shipping records.