Delete your account

Delete your account from the mobile app or neboai.com. Your cloud bots are deleted; bots on your own computer keep their files.

You can delete your NeboAI account from the mobile app or from neboai.com.

On iPhone or Android

  1. Open the NeboAI app.
  2. Go to Account.
  3. Tap Delete account.
  4. Type DELETE to confirm.

On the web

  1. Go to Settings → Profile.
  2. Choose Delete Account.

What happens

  • Your cloud bots and everything in them are deleted.
  • Bots on your own computer disconnect from NeboAI and keep their files on that computer.
  • Your paid plan on neboai.com is cancelled.
  • An App Store subscription keeps renewing until you cancel it separately: on your iPhone, open Settings, tap your name, then Subscriptions.
  • Your bots' email addresses and phone numbers stop working.
  • Your account closes right away, and everything above is permanently removed within 30 days.
  • For 7 days you can restore it by signing in again. After that, it can't be undone.

Restoring your account

Within 7 days, sign in the way you used to: with your email, Google, Apple or GitHub. Choose Restore my account. Your bots come back. A few things don't:

  • Subscribe to your plan again.
  • Your phone numbers were released.
  • Sign in again on your other devices.

Still stuck?

Contact support. Tell us your bot's name, about when it happened, and what you saw — never your password.