The NeboAI mobile app shows this when it can't reach a bot right now. It's different from a bot showing Offline — this is the app telling you the connection attempt itself failed.
What to do
- Tap Try again.
- Check your phone's Wi-Fi or mobile connection.
- If the bot runs on your own computer, make sure Nebo is open on that computer and that it's connected to the internet.
- Pull down on the screen to refresh.
- If you have more than one bot, tap Switch bot to work with another one while this one reconnects.
Still can't connect
If the bot runs on your own computer, that computer being off, asleep or without Nebo open is the most common cause — see Why does my bot say Offline? If it runs on Nebo Cloud, contact support.