Connect an account an employee needs

When an employee needs an account you haven't connected, it shows a card in the chat. Sign in there, or connect one ahead of time.

When an employee needs an account you haven't connected yet, it shows a card in the chat so you can connect it right there.

From a chat

  1. The employee explains what it needs and shows a card for the app, with a Sign in button.
  2. Choose Sign in and complete sign-in in the window that opens.
  3. The employee picks up right where it left off.

You can also choose Skip if you'd rather not connect it now.

Ahead of time

  1. Open the employee, then go to Settings → Accounts.
  2. Find the app and choose Sign in.

Each employee connects its own

Accounts are connected per employee. Even for the same app, each employee signs in with its own account, so an employee only ever acts as itself.

Still stuck?

Contact support. Tell us your bot's name, about when it happened, and what you saw — never your password.