Attach a file or photo to a message so an employee can look at it.
On your computer
- Click the + icon by the message box and choose Attach files to browse for one or more files.
- Or drag a file straight onto the message box, or paste a copied image into it.
In the mobile app
- Tap the + icon by the message box.
- Choose Attach file, Take a picture, Record a video, or Photo library.
- The attachment shows in the message box; send it like any other message.
If a reply about an attachment seems wrong
You can report that reply, and if a request itself comes back refused, see "This request couldn't be completed."