Google Cloud Natural Language

Finally know what people really mean when they write to you.

You get a flood of words every week. Reviews, support emails, survey replies, comments from customers. Buried in there is gold: who's thrilled, who's about to walk, what keeps coming up again and again. But reading it all and making sense of it takes hours you don't have.

Let your agent read it for you. Paste in the messages and it tells you the mood behind them, pulls out the names, products, and topics people keep mentioning, and sorts the noise into something you can actually act on. You get the takeaway in plain words, fast.

You could ask it to:

• "Read these 40 reviews and tell me if people are happy or upset."
• "What product or topic comes up most in this feedback?"
• "Sort these emails by who sounds angry versus satisfied."

Install Google Cloud Natural Language and stop guessing how people feel.