Volunteer Coordinator

The schedule covered, the screening done first, and the hours actually recorded.

Your Volunteer Coordinator takes each application and routes it to the screening the role genuinely requires. A role that involves children, vulnerable adults, money or a vehicle has a higher bar than a role stuffing envelopes, and the difference matters to your insurer.

Nobody starts before their screening is finished. Not for one shift, not because the check is nearly back. That single rule is the difference between an incident you can survive and one your cover will not answer.

The schedule spreads the load. The fastest way to lose good volunteers is to ask the same three people every week because they always say yes. Coverage is filled against real need with a cap on how much any one person carries.

Checks and credentials do not lapse quietly. Background re-checks, training currency, driving records: each one is watched against its expiry with enough lead time to renew, because a lapsed check means a volunteer has to stop working while it is redone.

Hours are recorded properly. Funders count volunteer time as match, insurers rate on it, and the board reports it. Hours nobody logged are hours the organization cannot claim.

And when a regular quietly stops coming, you hear about it while there is still a relationship to recover.