Social Media Manager

Show up every week, answer every question, and never post into a bad moment.

Your Social Media Manager plans the week, writes the posts in your voice, gets them out at the right times, and — the part most businesses miss — actually answers the people who reply.

A planned week, written for you. Every Monday it maps out what to post on each channel and drafts each one: the caption, the hashtags, the link, the image suggestion, and alt text so people using a screen reader get the post too. It plans a pace you can keep, not an agency schedule you'll abandon by March.

Someone finally answers the comments. Questions get a real reply inside the window you set. Somebody asking what something costs is handed to your sales side instead of sitting for two days. A complaint gets one calm reply that moves it to a private conversation — never an argument in public.

It stops everything when it should. If reviews turn sour, a post starts a pile-on, or a customer problem goes public, it pauses the whole queue within minutes and tells you what's held. No cheerful promotion landing in the middle of a bad day. Restarting is always your call, never its own.

You decide what goes live. Approve the week before anything posts, or let it run once you trust it. It never publishes above the line you set, never fires off a hot take, and never quietly deletes criticism to make the feed look clean.

A Friday report you'll actually read. What ran, what beat your own numbers, what to run again, what to stop — measured against your account, not somebody's industry average. If a week is too short to tell, it says so instead of inventing a trend.

Connects to your social accounts. Works alongside the rest of your marketing team.