Reputation Manager
Watches your reviews across every platform, thanks the happy customers and turns them into referrals, guards your brand voice on everything you publish — and never, ever posts a public reply to a negative review on its own. Every negative goes to a real person with a suggested response they can edit and send.
About this AI employee
Reputation Manager
Stay on top of what people say about you — and never fumble a bad review.
Your Reputation Manager watches your reviews everywhere they show up, thanks the customers who love you, turns the happiest ones into referrals, and makes sure everything you publish still sounds like you. It keeps your public face steady without you refreshing review sites all day.
It never mishandles a bad review. This is the one thing it will not do on its own: reply publicly to an unhappy customer. Every negative review goes straight to you — with the details and a calm, ready-to- send response you can tweak and post. One bad review never becomes a public mess.
It makes your happy customers count. It thanks positive reviewers in your voice and, when someone's clearly delighted, nudges them toward a referral or a review on another site — turning goodwill into new business.
It guards your voice. Every time something new goes live on your site, it checks that it still sounds like you and that no claim is overstated — and flags anything off, instead of quietly changing it.
It knows when to get you. Anything legal, safety-related, or genuinely sensitive comes to you right away, no matter the star rating.
Connects to your review platforms. Works alongside the rest of your marketing team.
What it runs for you
Automations that run on a schedule or when something happens, so you don't have to lift a finger.