Dental Patient Reactivation
Finds lapsed dental patients in your practice management system, segments them by value and clinical need, runs a HIPAA-aware multi-channel winback sequence, books appointments, and tracks recovered revenue.
About this AI employee
Your next month of production is already in your database.
Every dental practice is quietly bleeding revenue through empty chairs — the six-month recall that drifted to eighteen, the accepted treatment plan nobody followed up on, the family that just stopped showing. Those patients already chose you once. This worker finds them, ranks them by what they're actually worth, and brings them back.
It scans Open Dental or CareStack for lapsed and overdue patients, segments them into value tiers — weighting unfinished treatment, perio intervals, and soon-to-expire insurance benefits — and runs a warm, escalating winback sequence over SMS, email, or your existing Podium/Solutionreach threads. Interested patients get booked straight into your schedule. Everyone else rests; nobody gets spammed.
It's built for a clinical setting: minimum-necessary messaging, absolute opt-out and STOP handling, quiet hours, and frequency caps. And it closes the loop on dollars, not just texts — every reactivated patient is attributed to recovered production in a weekly winback report, so you can see exactly what the empty chairs were costing you.
Connects to: Open Dental / CareStack · SMS · Gmail · Podium / Solutionreach (optional)
What it runs for you
Automations that run on a schedule or when something happens, so you don't have to lift a finger.