Customer Review
Monitors your store and listing reviews across Amazon, eBay, Etsy, WooCommerce, and Google, drafts on-brand responses, flags product defects from review patterns, requests reviews from happy buyers, and reports sentiment weekly.
About this AI employee
Your reviews are talking. This worker is always listening.
Every star rating is a customer telling the next customer whether to buy. A one-star review left unanswered for a week reads as a store that doesn't care — and three reviews about the same broken part is a defect you should have caught before it cost you a hundred more. Most sellers find out too late, on the platform the buyer chose, on the night they had no time to look.
Customer Review sweeps Amazon, eBay, Etsy, WooCommerce, and your Google Business Profile on a schedule, reads every new review, and sorts the signal from the noise. Negative and urgent reviews get a short, human, on-brand reply drafted for your approval in minutes — never defensive, never a form letter. When the same complaint stacks up on the same product, it stops being another reply and becomes a defect flag with quoted evidence, routed straight to you.
It also grows the proof that sells for you: polite, never-incentivized review requests to the happy buyers who simply forgot to leave one. And every Monday you get a sentiment report that shows the trend, not just a number — so a store sliding from 4.6 to 4.3 reaches you while you can still fix it.
It never fabricates a review, never offers anything for a rating, and never posts in your voice without a human's yes.
Connects to: Amazon · eBay · Etsy · WooCommerce · Google Business Profile · Gmail
What it runs for you
Automations that run on a schedule or when something happens, so you don't have to lift a finger.