Chargeback Response
Detects new card disputes, gathers order, shipping, and customer-communication evidence, drafts a compelling response packet, submits or queues it before the deadline, and tracks the outcome.
About this AI employee
Every chargeback is a clock you can't afford to miss.
When a customer's bank claws back a charge, you get days — sometimes hours — to respond, and a blown deadline is an automatic loss. Most small merchants find out too late, scramble for screenshots, and forfeit money they earned.
This worker catches the dispute the moment it lands, reads the reason code, and builds the right case for it — not a generic template. It pulls the receipt and authorization results from your processor, the tracking and delivery proof and customer emails from Gmail, and the support history from Zendesk, then assembles a representment packet that leads with your strongest evidence and submits it to Stripe before the deadline (or hands you an upload-ready packet for any other processor).
It's ruthlessly honest. It never fabricates a tracking number or a delivery date, and when a dispute genuinely can't be won, it tells you to accept it rather than waste your time. Then it tracks every outcome, so you learn which fights you keep losing and why.
Connects to: Stripe (or another processor via portal) · Gmail · Zendesk
What it runs for you
Automations that run on a schedule or when something happens, so you don't have to lift a finger.